Refund Policy

100% SATISFACTION - OUR GUARANTEE!!! 

We want you to be thrilled with your sweets and savouries. If something you receive isn’t up to par, it’s on us.

We will refund your purchase. NO QUESTIONS ASK!

How do I contact you to return products?

Please e-mail us your order number, your name, contact information and day of order. We would appreciate the reason for the returns (OPTIONAL). It will help us to improve and better serve our customers. Please do not send the product back unless we ask for it. Our contact is info@alooatta.com

How will I get my money back in case of a cancellation or return? What are the modes of refund?

We will refund the payments to your original credit card that was used to make the purchase or the mode of payment made. If you prefer we can issue you a Gift Card for the amount that is owing. The amount can be used as a store credit in your forthcoming purchases.

For more details go to Refund Policies.

 

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